Operations Management Pathway

Vancouver Coastal Health's Operations Management Pathway consists of six courses. If session dates for a particular workshop do not work for you, or if there are no sessions available at this time, please leave your name here, and we will contact you when new dates have opened.

Click the course name below to view available sessions and register:

Labour Relations 101: Level 1 - Managing for Success in a Unionized Environment
Healthcare is a highly unionized environment which operates within collective agreements, VCH policies and legislations. Come to this workshop to learn how to manage for success within a unionized environment.

Labour Relations 101: Level 2 - Managing Performance Issues
Learn practical strategies for how to identify issues, engage your employees and get performance back on track.

Onboarding: What Leaders Need To Know
Participants will leave this workshop with a greater understanding of the supports and resources available to leaders and new hires, to ensure a successful onboarding experience and warm welcome to VCH.

Recruitment and Selection Best Practices for Leaders Part 1 and 2
Explore insights, best practices and concrete solutions for recruiting and selecting diverse candidates and building a more inclusive and representative workforce.

Retention & Engagement Best Practices for Leaders
Get practical tips and ideas that leaders can reflect on to contribute to retaining and engaging their staff, and learn more about current perks and supports available today.

Time Management & Outlook Management
Discover practical, relevant strategies for managing your time by leaning into your network, delegating, and managing your Inbox!

Once you complete all six courses, please contact us at here to receive your certificate!