LeaderShift: Conflict Conversations

How to apply:

Click here to download the program poster and highlights.

Applications for the Winter 2025 cohort are now closed! If you are interested in applying for the next cohort, please provide your information here.

Please review the program details and our application process below. We do not enable registrations on the LearningHub due to our screening process for participants.

When you think of difficult workplace conversations:

• Does the thought of engaging in a difficult conversation make your heart race?

• Do you find yourself wanting to run from difficult conversations?

• Do you wish you could be more comfortable and confident in difficult conversations?

Conflict happens everywhere and is a normal and natural part of any workplace, and can actually be an opportunity for growth and deeper connection with others.

If we try to avoid difficult conversations we could be missing out on these opportunities for improved working relationships, decision-making or overall productivity and innovation. The self-awareness and communication skills to effectively lean into conversations is one of the most important leadership abilities that positively impacts the workplace.

WHO IS THE PROGRAM FOR?

For VCH leaders looking to deepen self-awareness and how to adapt in conflict situations, and how to start and hold difficult conversations for improved relationships.

PROGRAM HIGHLIGHTS

Module 1: Introduction to Workplace Conflict

Understand the causes and effects of conflict and the role leaders have in responding to conflicts and managing their own emotions.

Module 2: Awareness of Self in Conflict

Examine common conflict triggers and conflict styles to increase our ability to navigate difficult situations.

Module 3: Effective Communication Skills

Practice essential communication skills that prevent escalation, ease tension, build trust and strengthen relationships.

Module 4: Framing the Conversation

Pull together newly acquired skills and practice difficult conversations through simulated dialogues.

Module 5: Prepare for Conversations

To identify when to lean in, or when to seek support, during conflict and to learn the value of planning conflict conversations.

Please note:

• Duration is 10 weeks, with 1/2 day modules every 2 weeks. As one session builds on to the next, full participation is required to complete the program.

• Cohort size limited to 24 seats – first come first served.

• Participants will experience peer-to-peer learning to cultivate relationships and build networks across VCH. As a cohort based learning, we will build community as we build skills together.

• At end of the program, participants will be offered a Learning Lab to go over any strategies or challenges they are currently facing.

Applications for the Winter 2025 cohort are now closed! If you are interested in applying for the next cohort, please provide your information here.

If the dates for the above cohort do not work for you, please click here to be notified when the next cohort's applications are open.