LeaderShift: Conflict Conversations

Please review the program details and our application process below. We do not enable registrations here on Learning Hub due to our screening process for participants.

How to apply:

Applications for the Winter 2026 cohort are now OPEN! Please click here to view the dates for each module, and to apply. The deadline to apply is by 5pm on November 7th, 2025.

Conflict Conversations is part of our LeaderShift Cohort Program series.

Program Description:

When you think of difficult workplace conversations:

• Does the thought of engaging in a difficult conversation make your heart race?

• Do you find yourself wanting to run from difficult conversations?

• Do you wish you could be more comfortable and confident in difficult conversations?

Conflict happens everywhere and is a normal and natural part of any workplace, and can actually be an opportunity for growth and deeper connection with others.

If we try to avoid difficult conversations we could be missing out on these opportunities for improved working relationships, decision-making or overall productivity and innovation. The self-awareness and communication skills to effectively lean into conversations is one of the most important leadership abilities that positively impacts the workplace.

Who is this program for?

For VCH leaders looking to deepen self-awareness and how to adapt in conflict situations, and how to start and hold difficult conversations for improved relationships.

Program Insights:

Module 1: Introduction to Workplace Conflict

Understand the causes and effects of conflict and the role leaders have in responding to conflicts and managing their own emotions.

Module 2: Awareness of Self in Conflict

Examine common conflict triggers and conflict styles to increase our ability to navigate difficult situations.

Module 3: Effective Communication Skills

Practice essential communication skills that prevent escalation, ease tension, build trust and strengthen relationships.

Module 4: Framing the Conversation

Pull together newly acquired skills and practice difficult conversations through simulated dialogues.

Module 5: Prepare for Conversations

To identify when to lean in, or when to seek support, during conflict and to learn the value of planning conflict conversations.

Please note:

• Duration is 10 weeks, with 1/2 day modules every 2 weeks. As one session builds on to the next, full participation is required to complete the program.

• Cohort size limited to 24 seats.

• Participants will experience peer-to-peer learning to cultivate relationships and build networks across VCH. As a cohort based learning, we will build community as we build skills together.

• At end of the program, participants will be offered a Learning Lab to go over any strategies or challenges they are currently facing.

If these dates do not work for you, or if you would like to apply to the next cohort, please click here.