PHSA - BCW - Heard and Valued: Engaging Marginalized Populations

This course provides guidance for choosing among various methods - such as surveys, workshops, and focus groups - as well as considerations for conducting inclusive engagement activities that support diverse populations to participate in a meaningful way.

The course does not address how to conduct each method of engaging patients.

After completing this course. learners will be able to:

• Outline the implications of excluding marginalized patients’ voices from healthcare planning
• Describe how patient engagement processes exclude marginalized people from participating in a meaningful way
• Identify strategies to develop patient engagement processes that support marginalized populations to participate
• Review a case study of a program engaging marginalized patients in health services planning