PHSA - CW - Health Literacy: Your Role in Patient and Family Learning

The course aims to increase health care provider’s awareness and understanding of the effects of low patient and family health literacy on health outcomes. The course explores how health care providers can create an environment that encourages patient and family learning by uncovering the learning needs of patients and families and delivering health information in a way that meets these needs (e.g. verbal communication, print materials, and visual aids).