Communicating Unexpected Outcomes for Clinician Leaders: Disclosure Training Course

This course is designed to improve transparency with patients and families after unexpected clinical outcomes, including those resulting from errors in care. The program will enhance the communication skills of individual providers, health care teams and organizations for disclosing clinical errors with honesty, empathy and respect. Participants will also learn to improve their support of other team members in these often-difficult circumstances.

Topics Covered:

• The importance of timely and compassionate disclosure
• Individual, team and organization accountability and support
• Patient-centred disclosure

This course has been accredited by UBC Continuing Professional Development for up to 4 hours of MOC Section 3 credits and up to 4 Mainpro+ Group Learning credits.

Please register for this course by clicking the link for your preferred session below and register with your VCH email. Once you attend the session, you will receive your completion certificate on LearningHub.

Virtual Session on Wednesday, October 21, 2026 from 9:00 AM - 1:00 PM on Microsoft Teams

In-Person Session on Friday, November 27, 2026 from 9:00 AM - 1:00 PM in Vancouver

If you are interested in a future workshop, please leave your name here and we will reach out to you when new sessions are available.