Intro to Virtual Health Practice

This online course covers material that supports clinicians' competencies so you can provide equitable and culturally safe virtual health care. Designed as an interactive and self-paced course, this is perfect for those who work in the clinical environment within PHSA and beyond as part of professional development and onboarding. The purpose of this course is to help you increase awareness of practice considerations as it relates to virtual health.

During the course, you will learn:

  Section 1: What is virtual health?

  - benefits and limitations

  - Patient and Provider partners share their stories

  - an explanation of who is the Office of Virtual Health at PHSA

  Section 2: Understanding virtual health practice

  - legislation, regulations and individual competence

  - consent, privacy and confidentiality

  Section 3: Leading virtual health practices

  - dimensions of quality in virtual health

  - virtual health competency domains

  - technology tips and webside manner

  Section 4: Practice in action

  - applying the learning in the course to an example of a virtual health visit, including what to do before, during and following a visit

Please Note: For the best experience, we recommend using a laptop or desktop computer, headphones, and Google Chrome.