Wellness Wednesday: Dealing with Difficult Personalities
This webinar will look at the distinction between difficult behaviour and difficult people and provide participants with strategies to respond effectively to challenging situations with a focus on assertive communication.
Objectives:
- Identify common types of difficult people.
- Understand people’s needs and motivations.
- Deal with difficult people.
- Recognize areas for personal development.
If you are a regional staff member working at a VCH site (PHSA/PHC/FHA), please connect with PeopleWellness@vch.ca to be registered for any Wellness Wednesday course.
Check out the Wellness Wednesday Recording Library for other great topics:
https://vimeopro.com/user65099910/vch
Password: webinarvch
Staff/medical staff/residents |
|
| 1 hour | |
| 30199 | |
You will receive an email invite the week of the webinar with a link to access the virtual session. The session will be recorded. The recording will be available on the oneVCH Wellness site following the session. Facilitated by TELUS Health. |
Contact Info
People Wellness