Wellness Wednesday: Dealing with Difficult Behaviours
This webinar will look at the distinction between difficult behaviour and difficult people and provide participants with strategies to respond effectively to challenging situations with a focus on assertive communication.
Objectives:
- Identify common types of difficult people.
- Understand people’s needs and motivations.
- Deal with difficult people.
- Recognize areas for personal development.
If you are a regional staff member working at a VCH site (PHSA/PHC/FHA), please connect with PeopleWellness@vch.ca to be registered for any Wellness Wednesday course.
Staff/medical staff/residents |
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| 1 hour | |
| 30199 | |
You will receive an email invite the week of the webinar with a link to access the virtual session. The session will be recorded. The recording will be available on the oneVCH Wellness site following the session. Check out the Wellness Wednesday Recording Library for other great topics: Facilitated by TELUS Health. |
Contact Information
People Wellness