Effective Management of Complaints (PCQO)

The Patient Care Quality Office (PCQO) is offering this workshop on Effective Management of Complaints. This is an interactive workshop that will provide strategies and tools to help you manage care quality concerns at both the point of care and through the PCQO process.

Come ready to share your stories about patient/family complaints and take away strategies that you can use immediately!

If you are interested in a future workshop, please leave your name here and we will reach out to you when new sessions are available.