Wellness Wednesday: Effective Communication at Work

In order to communicate effectively, individuals have to master the techniques of effective listening and self-expression. These skills involve verbal and non-verbal behaviours as well as the ability to speak with persuasion and confidence. This webinar will examine both of these essential sides of the communication equation. It will address key communication elements such as active listening and show participants how to present messages in a way that is more compatible with the receiver’s style.

At the end of the session, participants should be able to:

  • Understand the three major communication styles.
  • Develop techniques to communicate assertively.
  • Speak effectively when conversing about conflict.
  • Recognize the barriers that can get in the way of listening.

If you are a regional staff member working at a VCH site (PHSA/PHC/FHA), please connect with PeopleWellness@vch.ca to be registered in any Wellness Wednesday course.

Staff/medical staff/residents

1 hour

You will receive an email invite the week of the webinar with a link to access the virtual session.

Facilitated by TELUS Health.

Missed this session? Check out the recording.
Password: webinarvch

Available Sessions

Wellness Wednesday: Effective Communication at Work

Jul 3, 2024, 12pm PT - 1pm PT

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Contact Info

People Wellness


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