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Correcting Performance Problems
This course outlines various ways to increase your awareness of when to correct a performance problem and how to have the conversation.
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Defining the Performance Gap: Micro lesson
When to Correct Performance: Micro lesson
How to Correct Performance Problems: Micro lesson
The Dynamics of Defensiveness: Micro lesson
Conversation Turning Points: Micro lesson
Knowledge Assessment: Correcting Performance Problems: Micro lesson
Contact Information
Dick, Monika