Introduction to SRFax

SRFax is a web-based solution that enables users to send electronic faxes by emailing an attachment to the fax machine of the user’s choice. Users can also receive a faxed document electronically. Currently, receiving of faxes is not yet approved by PHSA privacy and will be reviewed on a case by case basis.

This course is an introduction to SRFax for PHSA. In addition to privacy, clinical, and practice considerations, it includes specific instructions for your device and the SRFax Terms of Use.

Accepting the Terms of Use and completing the course will automatically trigger the process to request a license through the Virtual Health Technical Support Services (VHTSS) coordinator.

If you have questions about this process, please email

For technical support issues related to the use of SRFax, please email

20 minutes

Please email if you encounter any problems while taking this course, or wish to provide feedback on the course content or experience. We are interested in hearing your ideas for how this course may be improved for you and your colleagues. Thank you!

Contact Info

Virtual Health Technical Support

For technical issues, please submit a ticket through LearningHub Help Site.