PHSA - PVH - BC Virtual Visit User Training

Overview
UPDATE: Island Health users will need to use their health authority email and password to log into BC Virtual Visit. Please disregard references to resetting passwords in BC Virtual Visit throughout this video series.

As a reminder for Island Health users, basic patient demographic data will automatically flow from the Cerner patient profile to BC Virtual Visit when a Patient has opted-in to receive virtual care and the 'YES' option for consent to use email is selected during registration. Ensure you search the patient profile first to see if it already exists prior to creating a new patient profile in BC Virtual Visit.
The recording of videos was done in a BC Virtual Visit Training Environment. You may notice small differences in the production BC Virtual Visit environment such as the BC Virtual Visit logo and other user interface changes.
This course provides an overview of, BC Virtual Visit (provided by Teladoc Health). BC Virtual Visit is a secure video solution that enables health care providers to connect with Patients at a distance using a variety of device types.
This course is made up of two sections:

• The first one is a 9 short video series that explains how to set up and use BC Virtual Visit; it is applicable to all BC Virtual Visit users.
• The second section is specific to different Heath Authorities and may contain information that is relevant to your particular clinical areas.

Learning Objectives
• Following the completion of this course, you should understand how to access BC Virtual Visit and how it can be used to provide clinical care virtually.

Please contact your clinical lead or manager to find out how BC Virtual Visit is integrated into your specific clinical workflow.