Performance Management

This course is designed to introduce you to tools and information you can use to help you be successful at managing your employee's performance. It will:

• Define performance management and explain why performance management is an important use of you time
• Review the role managers and employees have in the performance management process, as well as the role of collective agreements
• Present best practices for performance management conversations through a three-step process - plan, meet and support
• Review performance management approaches to high performers and consistent poor performers
• Address common challenges to performange management
• Connect effective performance management to a positive impact on teams and quality patient care