Fundamentals of Systems Thinking

This module contains two main topic areas: a) system terms and types, and b) types of workplace change and the relationship to transitions. In the first part of this session, through brief content inputs and experiential activities, participants will explore and apply basic systems thinking terminology, identify five basic types of systems, and examine work activities through a set of system lenses designed to bring clarity to transformation conversations. The second part of the session is designed to take system concepts to the next level by discussing and applying basic types of change – developmental, transitional, and transformational; the various criteria for determining each type; and how leadership strategies for managing transitions differ according to the type of change. The module will conclude with participants applying their learning to real-time workplace changes they face.

At the conclusion of this module, participants will be able to:
• Identify the five kinds of systems thinking and the basic concept of collaborative leadership
• Examine the components/methodologies in a change process and the ways to lead others through change
• Identify the dynamics of change and the practical and emotional impact they have on people, work environments, and organizational goals
• Apply critical thinking models at the organizational (vs. clinical) level