Communicating Unexpected Outcomes Part 1

Disclosure of unexpected health care outcomes is not an innate skill for most health care providers. However, research shows that clinicians, patients and families are able to acknowledge, forgive, and move on with less emotional distress when the process of working through adverse outcomes is handled sensitively, ethically and equitably.
The goal of this two-part workshop is to provide an understanding of organizational, ethical, and risk management aspects of disclosure, along with an opportunity to practice the communication skills needed when making a disclosure to patients and families.

These workshops are open to all physicians and clinical staff of PHC and VCHA.

2 hours

This course is in two parts, however LearningHub cannot accommodate a two part registration. You will be automatically registered into Part 2 once registered in Part 1. Please contact Camille at if you need to register for Part 2 on a different date.

  • All VCH and PHC Employees, please click the Register button, if present, to register into a session.

  • Prior to attending educational sessions, you must obtain approval from your manager or supervisor if attending on scheduled work time (or if you expect to be reimbursed if attending outside of work time). Thank you.

    No available session available at this time

    Contact Info

    Camille Ciarniello, Janet Kow

    For technical issues, please submit a ticket through LearningHub Help Site.